Declaration of accessibility

Declaration on digital accessibility

Returo is committed to ensuring digital accessibility for people with disabilities. We are continuously improving user-friendliness for all and apply the relevant standards (WCAG 2.2, BITV 2.0 and the EN 301 549 standard) for accessibility. This declaration on digital accessibility applies to the Returo Entsorgungs GmbH website published at https://www.returo.de.

Status of compatibility with the requirements

The website is currently largely compatible with the technical requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 and the Barrierefreie-Informationstechnik-Verordnung (BITV 2.0). However, some content may not be fully accessible.

Non-accessible content

The following content is not accessible as it is not compatible with the underlying harmonized standard EN 301 549:

PDF documents provided on the website may not be fully accessible as they are not consistently optimized for screen readers. (WCAG 1.3.1, 1.4.3)

Creation date of the declaration

This declaration was created on 18.03.2025.

Feedback and contact details

Do you have a comment or a note about barriers on this website? Please get in touch with us. We will explain which barriers exist. You can find out what exceptions we have made. We will answer your questions as quickly as possible, but at the latest within the statutory period of six weeks. Thank you for your feedback. You can contact us at the following address:

Returo Entsorgungs GmbH
Robert-Blum-Str. 8
51373 Leverkusen
Germany

Phone: +49 (0) 214 8668 709
E-mail: info@returo.de

Arbitration board

Note on § 36 VSBG: We do not participate in a dispute settlement procedure before a consumer arbitration board and are not obliged to do so.